P R I V A C Y N O T I C E
A. Identity and Address of the Data Controller.
B. Personal Data Collected and Subject to Processing.
- Personal Data: Full name, address, telephone numbers, photograph, Taxpayer Identification Number (RFC), Voter ID (INE), Unique Population Registry Code (CURP), gender, nationality, place and date of birth, education level, email address, driver’s license number, academic and professional training, work experience, marital status, general information about family members (parents, siblings, spouse, children), employment details (current and previous), personal references, physical characteristics, biometric data (e.g., fingerprints, facial image), academic, labor, legal, and migration data, among other similar details.
- Financial and/or Asset Data: Housing Credit Number with the National Housing Fund for Workers (INFONAVIT), Retirement Fund Administrator (AFORE), affiliation with the IMSS, bank accounts and transactions, financial relationships, gross and net income, average monthly expenses, debts with third parties, owned or leased assets and their value, bank account numbers and electronic transfer codes (Clabe), among other similar details.
- Sensitive Data: Religious, social, civic, or cultural affiliation, blood type, weight, height, size, illnesses, current health status, tattoos, union membership, hobbies, entertainment preferences, and other similar details.
C. Purposes of Processing.
The Personal Data we process in accordance with this Privacy Notice will be used solely to fulfill, first and foremost, the purposes inherent to negotiating and, where applicable, establishing a commercial relationship with you, as well as for the negotiations, planning, and execution of business and commercial activities we undertake with third parties or duly identified processors to whom we transmit this Privacy Notice for compliance. Secondly, it will also be used for purposes that are not necessarily related to the business relationship we maintain with you. These purposes are categorized into two groups for your information:
a. Primary Purposes (Necessary):
- Management, control, administration and updating of information related to Actinver's clients and the legal representatives of clients (in the case of legal entities), necessary to execute and confirm transactions, enter into service agreements with Actinver, and ensure the security and confidentiality of operations.
- Analysis of the quality, creditworthiness, and payment capacity of Actinver's clients, in accordance with current and applicable legislation.
- Analysis of the profile and personal, employment, and financial background of Actinver's clients, in accordance with current and applicable legislation.
- Management, control, and administration of communications between Actinver and its clients.
- Monitoring, control, and evaluation of audits to ensure compliance actions established by national legislation, international laws, and international treaties to which Mexico is a party.
- Ensuring compliance with obligations related to confidentiality, integrity, and transparency, as well as legal provisions regarding anti-money laundering, counter-terrorism financing, and other sectoral regulations through the implementation of established administrative and technical procedures.
- Management, control, and administration of judicial or extrajudicial collection of services provided by Actinver.
- Customer service and follow-up on complaints and/or inquiries through communication channels established by Actinver for such purposes.
- Statistical and historical record-keeping of Actinver's clients and their legal representatives.
b. Secondary Purposes (Non-Necessary):
Sending communications about offers and new products and/or services provided by Actinver.
Sending commercial information and offers (electronic and physical) regarding products and/or services offered or produced by third parties.
Promotion, distribution, marketing, and sale of products and/or services offered by Actinver's business partners.
Sending information about social events organized by Actinver.
Sending information about recreational, educational, or cultural activities organized by Actinver.
If you do not agree with the aforementioned purposes, please note that you have a period of no more than five (5) calendar days from the date this Privacy Notice is made available to you to express your refusal via email to our Personal Data Office, whose contact details are provided below.
The rights of the data owner to revoke consent or object to data processing remain unaffected if no refusal is expressed prior to the submission or use of the personal data.
D. Transfer of Personal Data.
Parent Companies, Affiliates, or Subsidiaries of Actinver: For centralized data storage, compliance with transparency and anti-money laundering obligations, as well as statistical and historical record-keeping of clients and their legal representatives.
Public Entities: Federal, state, or municipal government bodies, commissions, institutes, and/or regulatory entities for compliance with transparency and anti-money laundering obligations, as well as judicial or administrative requirements issued by competent authorities.
Organizations, Entities, or Authorities Abroad: For compliance with requirements or requests with effects in Mexican territory or enforceable under international treaties to which Mexico is a party.
Financial Entities: For compliance with transparency, anti-money laundering, and other legal obligations.
Third Parties (Commercial Alliances): Exclusively to provide additional products and/or services related to your contract.
E. Exercise of ARCO Rights.
In all legally permissible cases, you may exercise your rights to Access, Rectify, Cancel, and Oppose ("ARCO Rights") at any time through the procedures we have implemented.
The corresponding request must meet the requirements established by current legislation and be submitted in writing to our Personal Data Department located at Montes Urales No. 620, P.B., Colonia Lomas de Chapultepec IV sección, Alcaldía Miguel Hidalgo, C.P. 11000, Mexico City.
The request must include the following:
II. Documents proving your identity or, where applicable, legal representation..
III. A clear and precise description of the personal data for which you seek to exercise any of the ARCO Rights.
IV. Any other element or document that facilitates the location of your personal data.
Alternatively, you may direct your request to Actinver’s Personal Data Department via email at unidad@actinver.com.mx, ensuring that all previously listed requirements are met. The subject of the communication should read "ARCO Rights and/or Consent Revocation," understanding that the procedure timelines will remain the same as mentioned in this section. If you have any questions, please contact us at the following phone numbers: 11 03 66 99 or 01 800 705 5555.
If Actinver fails to respond within the timeframe established by the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, you may initiate an ARCO Rights protection procedure with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI), located at Insurgentes Sur No. 3211, Col. Insurgentes Cuicuilco, Delegación Coyoacán, C.P. 04530, Mexico City. This will be in accordance with the requirements provided by INAI at the appropriate time.
F. Revocation of Consent.
G. Limitations on the Use and Disclosure of Your Personal Data
H. Modifications or Updates to This Privacy Notice
Actinver will be required to provide a new Privacy Notice when, in its capacity as the Data Controller:
Its identity changes.
It needs to collect additional Sensitive, Asset, or Financial Personal Data not previously disclosed in this Privacy Notice, particularly when such data is not obtained directly from the data owner and requires their consent.
It changes the purposes that originated or are necessary for the legal relationship between Actinver and the data owner, or new purposes are introduced that require the data owner's consent.
It modifies the conditions for data transfers or plans to conduct transfers not initially foreseen that require the data owner's consent
I hereby express my consent for the processing of the Personal Data provided to Actinver to carry out the Primary or Necessary Purposes stated in this Privacy Notice, acknowledging that I have no objection to the transfer of Personal Data to the third parties mentioned herein.
I hereby express my consent for the Personal Data provided to Actinver to be used to carry out the Secondary or Non-Essential Purposes stated in this Privacy Notice, acknowledging that I have no objection to the transfer of Personal Data to the third parties mentioned herein.
I hereby express my consent for the Personal Data provided to Actinver to be used to contact me personally, by telephone, or via email for marketing, advertising, or commercial prospecting purposes exclusively by Actinverand/or its parent, affiliates, and/or subsidiaries, acknowledging that I have no objection to the transfer of Personal Data to the third parties mentioned herein.